VMO leaders defensive posture

Why do a surprising number of VMO leaders find themselves continually in a defensive posture?

  • The focus on ‘value-leakage’ becomes the primary focus and ‘badge of honor’
  • Lack of clear roles & responsibilities across the vendor management life cycle with Procurement, Sourcing, Legal, Project Management, Audit
  • No defined ‘Rules of Engagement’ with IT leadership or IT Operational Managers
  • Lack of ongoing & visible Sponsor support
  • Lack of Stakeholder engagement
  • Limited and meaningless reporting & analysis
  • Lack of balance between Authority & Accountability
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